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About the Project

In the competitive landscape of the propane industry, LA Propane approached us with a compelling challenge: to develop a software solution that would distinguish them in a field dominated by heavyweights. Their ambition was to revolutionize the traditional propane delivery model by fostering a direct connection between their drivers and customers, thereby enhancing transparency and service satisfaction. Our collaboration resulted in a pioneering solution that not only facilitates real-time notifications for customers regarding their deliveries but also significantly reduces the operational overhead associated with conventional paper-based ordering systems.

We ushered LA Propane into the digital age with a seamless transition to online ordering and direct integrations with their billing software, streamlining their operations and improving efficiency. Furthermore, we meticulously designed a system to manage the chain of custody from start to finish, incorporating customer signatures and delivery acknowledgements to ensure accountability and trust at every step of the delivery process. LA Propane is now not just a name in the industry but a pioneer of digital innovation, offering a customer-centric service model that sets them apart from the rest.

We delivered

Building out this solution required many meetings with the LA Propane team. Through on site visits and discussions with his team on pain points, we were able to solve the majority of his current challenges and allow him the freedom to scale.
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